FAQS
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What is the set up/digitising fee?
We have a one time digitising fee or otherwise known as a 'set-up' fee. This fee does not apply to large orders or certain sales. All of our bundles include free set ups! Please contact us if you are unsure if you qualify for this.
What is digitising?
This is the process of transforming your logo/text into machine-readable formats. In other words, turning your logo into stitches. This is an intricate process which takes time.
What is the largest logo size you can embroider?
We can embroider up to 12 inches on a jacket back.
Can you embroider on towels/bags etc.
Yes! We can embroider a lot of items from t-shirts to beach towels to gym bags. If you are unsure about any item please do not hesitate to get in contact.
Is there a minimum order?
There is no minimum order. However, please bear in mind the single item will be priced higher and digitising and shipping fees apply.